Services
Lectures & Workshops
An agent can find your store. Only a human can fall in love with it. We make sure both happen.
Most eCommerce talks cover the same ground. Conversion rates. Best practices. Tools. Benchmarks.
This is not that.
These sessions are for eCommerce professionals who care about the creative side of buying experiences. The small details that make someone smile at checkout. The microcopy that turns anxiety into confidence. The design decisions that feel invisible until you notice them - and then you can never unsee them.
The same curiosity that drives our client work is brought into every session: real examples, unexpected insights, and the kind of "I never thought about it that way" moments that actually change how you work.
Format:
Available as team workshops, and conference sessions. Each session is built around a specific theme, tailored to your audience and their world.
Topics Include:
- The psychology of buying decisions and how design shapes them
- eCommerce UX - basics
- Customer delight as a conversion strategy
- Designing for humans in the age of agentic commerce
- UX for complex customer journeys
Right For You If:
You are organizing an eCommerce event, team offsite, or professional development day and want a session that leaves people thinking differently - not just taking notes.
How it works
- Choose a team workshop or conference session built around a specific theme. Each session is tailored to the audience and their world. The format brings the creative side of buying experiences into an eCommerce event, team offsite, or professional development day rather than repeating the same conversation about tools and benchmarks.
- Shape the session around the details of buying experiences. These can be the small touches that make someone smile at checkout, microcopy that turns anxiety into confidence, or design decisions that feel invisible until you notice them. The focus is the creative side of the experience and the decisions that shape it.
- Explore the theme through real examples and unexpected insights. The curiosity that drives client work is brought into the session, with moments that make people look at their work differently. The aim is not only to take notes, but to notice details in buying experiences that may previously have gone unseen.
- Build around topics already covered in the sessions: the psychology of buying decisions and how design shapes them, eCommerce UX basics, customer delight as a conversion strategy, designing for humans in the age of agentic commerce, and UX for complex customer journeys. The chosen theme is tailored to the audience and their world.
- Bring that perspective into the professional setting. Whether the session is a team workshop or a conference session, it is for eCommerce professionals who care about the creative side of buying experiences. The aim is to leave people thinking differently about the details, not just with another set of notes.
Who it's for
- People organizing an eCommerce event who want a session about the creative side of buying experiences, rather than another talk about tools or benchmarks.
- Teams planning an offsite or professional development day and looking for a specific theme tailored to their audience and their world.
- eCommerce professionals interested in buying psychology, customer delight, UX, microcopy, and the design details that shape customer journeys.
- Audiences who want real examples and unexpected insights that make them think differently about checkout details, customer confidence, and buying experiences.
They came. They saw.
They converted.
